物流政策

Shipping Policy

Last Updated: October 10, 2026

Thank you for shopping with vxdqwa. We are committed to making your shopping experience simple and transparent. Please review our shipping information below before placing an order.

1. Shipping Rates

We offer the following shipping options:

Free Standard Shipping: On orders of $69.90 USD or more.
Standard Shipping: Shipping fees for orders below $69.90 USD are calculated and displayed at checkout.

The free shipping threshold is based on the order subtotal after discounts and before any applicable taxes.

Free shipping applies to eligible shipping destinations and will be displayed at checkout.

2. Order Processing

Orders are typically processed within [1–3 business days — confirm before publishing], excluding weekends and public holidays.

Once your order has been processed and dispatched, you will receive a shipping confirmation email with tracking information, when available.

Please note that order processing time is separate from shipping transit time.

3. Estimated Delivery Times

Estimated delivery times depend on the shipping destination, carrier, and shipping method selected.

Estimated Standard Shipping: [Insert your actual delivery timeframe]

Delivery estimates are not guaranteed. Delays may occur due to customs clearance, severe weather, carrier disruptions, peak shopping periods, or other circumstances beyond our control.

4. Order Tracking

Once your order has shipped, we will send you a shipping confirmation email containing your tracking number, when available.

Tracking information may take 24–72 hours after dispatch to update in the carrier's system.

If you have not received your tracking information, please contact our customer support team.

5. Incorrect Shipping Information

Please ensure that your shipping address is accurate and complete before placing your order.

If you notice an error, contact us as soon as possible. We will do our best to assist before your order is dispatched.

Once an order has shipped, we may not be able to change the delivery address.

Additional shipping charges may apply if an order must be reshipped due to an incorrect or incomplete address provided at checkout.

6. Delayed or Missing Packages

While we work to ensure timely delivery, occasional shipping delays may occur.

If your package is delayed, please check your tracking information first.

If tracking shows your package as delivered but you cannot locate it, please check your mailbox, delivery area, and with household members or building management.

If you still cannot find your package, contact our support team. We will help review the available tracking information and assist with the next steps.

7. Damaged Packages

If your order arrives damaged, please contact us promptly and provide your order number, a description of the issue, and photographs of the damaged item and packaging.

We will review the situation and work with you toward an appropriate resolution in accordance with our refund and return policies and applicable consumer laws.

8. International Shipping

International shipping availability, shipping costs, and estimated delivery times depend on the destination and are shown at checkout.

Where applicable, customs duties, import taxes, or other local charges may apply. Any charges not collected at checkout may be payable by the recipient, subject to local regulations.